KYC Verification – Required Documents & Account Approval Guide

Before Contacting Support

If you have recently submitted your identity verification, please note:

 • Identity verification is processed through Sumsub
• Your verification may remain in Pending status while it is being reviewed
• In most cases, no action is required once documents have been submitted

If additional information is required, the verification system will prompt you to upload new documents.

You can check your verification status at any time from your QT Funded dashboard.

KYC Verification Overview

Before a QT Funded funded account can be activated, identity verification (KYC) must be completed.

QT Funded uses Sumsub, a secure identity verification provider, to perform this process.

The verification process confirms your identity and helps ensure the security and integrity of the platform.

Once verification is successfully completed, your account can proceed to the next stage of activation.

Quick Summary

• Identity verification is required before a funded account can be activated
• Verification is completed through the secure Sumsub verification system
• You will need to upload a valid government-issued ID
• The name on your identification must match your QT Funded account registration
• If verification cannot be completed, you may be asked to submit additional documents

How to Complete KYC Verification

To complete the verification process:

1. Log into your QT Funded dashboard
2. Navigate to the verification section
3. Follow the instructions to begin verification through the Sumsub verification portal
4. Upload the requested identification documents

The system will guide you through each step of the verification process.

Accepted Identification Documents

The verification process typically requires a valid government-issued identification document.

Commonly accepted documents include:

During the verification process, the system will confirm which document types are supported.

For the full list of supported documents please see: https://sumsub.com/supported-documents

Document Requirements

When uploading identification documents, please ensure:

• The document is valid and not expired
• The document is fully visible and not cropped
• The image is clear and readable
• Your name matches your QT Funded account registration

Providing clear, high-quality images will help ensure the verification process can be completed successfully.

Verification Status

After submitting your documents, your verification will enter the review stage.

Possible statuses include:

You can check the current status of your verification through your QT Funded dashboard.

Common Reasons Verification Cannot Be Completed

Verification may not be completed if:

• The document image is unclear or unreadable
• The Document is a screenshot of the original document
• The document is expired
• The document is partially cropped or obstructed
• The name on the document does not match the account registration details
• An unsupported document type was uploaded

If verification cannot be completed, you will be prompted to submit new documentation.

What Happens After Verification

Once your identity verification has been successfully completed:

1. Your verification requirement will be satisfied
2. Your account will move forward to the next stage of activation
3. You will receive confirmation once the process is complete

Important Notice

The KYC process must be completed personally by the account holder. This is a mandatory requirement to remain compliant with our security standards. Any attempt to delegate or bypass this process will be treated as a breach of our Terms and Conditions.

The use of VPNs or VPS services during the KYC process is strictly prohibited.

Need Assistance?

If you experience issues during the verification process, our support team is here to help.

Submit a support request: Under the 'KYC' Category here - 
https://support.qtfunded.com/hc/en-gb/requests/new

You can also join our community for assistance:

Discord Community
https://discord.gg/invite/GJmk7JrKBb