Before Contacting Support
QT Funded identity verification is completed through Didit. Open the private verification link in your QT Funded email and follow the on-screen instructions.
If you have already submitted your verification, wait for the review or follow any instructions requesting another step. Do not start a separate verification. QT Support can check your current status and resend your existing usable link.
KYC Verification Overview
Identity verification (KYC) must be completed before a QT Funded funded account can be activated. Didit checks your identity documents and guides you through the required verification steps.
Verification approval and trading-account activation are separate steps. An approved Didit result does not automatically activate or change your trading account; QT Funded must complete the account approval process.
Quick Summary
- Use the private Didit link sent to your registered email address.
- Have a valid government-issued photo ID ready. Your name must match your QT Funded registration.
- Complete the verification personally and follow any requested camera or selfie steps.
- If you already have a verification request, ask support to resend the existing usable link.
- If you have already been approved, tell support before attempting another verification.
When Will I Receive My Verification Link?
- New eligible QT Instant orders: the invitation is scheduled for 24 hours after payment, while the order is processing or completed. A cancellation or refund received before sending prevents the automatic invitation.
- Eligible challenge passes: QT One and BNPL qualify after phase 1; QT Two and QT Power qualify after phase 2. Passes are checked daily at 09:00 London time, following GMT/BST. A pass after the daily check normally waits until the next day's check. Some passes need staff confirmation before a link can be sent.
- Missing or older requests: contact QT Support using your registered email and order or account reference. Support can check eligibility and send or resend a link where appropriate.
These are invitation timings, not a guarantee of inbox delivery or verification approval. Check your spam or junk folder if you cannot find the email.
How to Complete KYC Verification
- Find your QT Funded identity verification email.
- Open Verify your identity. Your private verification link opens the QT-branded Didit flow at verify.didit.me.
- Select your document country and one of the document types offered.
- Capture the requested images of your original ID and complete any selfie or camera steps shown.
- Submit the verification and follow any further instructions. Contact QT Support if the session needs review or you are unsure of its status.
Your link is personal. Do not share it with another person or upload your ID or selfie to a support ticket or public chat.
Accepted Identification Documents
Use a valid government-issued photo ID offered in your Didit verification flow. Supported options depend on the issuing country and the verification settings.
| Document type | Example |
|---|---|
| Passport | Government-issued passport |
| Driver's licence | Government-issued photo driving licence, where supported |
| National ID card | Government-issued identity card, where supported |
For general coverage, see Didit's supported identification documents. The options displayed in your QT Funded verification flow determine which documents you can use.
Document Requirements
- Use your original, valid and unexpired document.
- Keep all edges and requested details visible.
- Use clear images without glare, cropping or obstruction.
- Do not use screenshots, altered images or photographs of a document displayed on another screen.
- Your name must match your QT Funded account registration. Contact support if you need help correcting your account details.
Verification Status
QT Support can confirm your latest verification status. Common Didit statuses include:
| Status | Meaning and next step |
|---|---|
| Not Started | Open your existing link to begin. |
| In Progress | Continue the steps in your existing session. |
| In Review | The verification needs review. Wait for instructions; do not create another request. |
| Resubmitted | A reviewer has requested another attempt at specific steps. Follow the instructions in your existing session. |
| Approved | Your identity verification is approved. QT Funded still handles trading-account approval separately. |
| Declined | Contact support for guidance. A new verification request is not created automatically. |
| Expired, Abandoned or Kyc Expired | Contact support to review the existing session and the next step. An unusable link cannot simply be resent as a working verification. |
Already Have a Verification Request?
Support checks for an existing request before creating one and resends its usable link where possible. Recognised approved customers are not asked to repeat verification. If you completed KYC previously, tell support so your existing record can be checked.
Expired, declined or unclear records go to review rather than automatically creating a replacement. Another qualifying purchase or pass does not create a separate session for the same recognised customer.
Common Reasons Verification Cannot Be Completed
- The ID is expired, unsupported or does not match the account holder.
- The image is blurred, cropped, obstructed or a screenshot.
- A required camera or selfie step has not been completed.
- The session has expired or needs staff review.
Follow the instructions shown in Didit. If you cannot continue, contact QT Support with the error message and your order or account reference. Do not attach identity documents to the ticket.
What Happens After Verification?
Once Didit approves your verification, QT Funded can continue the account approval process. The thank-you page only confirms that you have left the verification journey; it is not proof of approval or account activation.
Important Notice
The KYC process must be completed personally by the account holder. This is a mandatory requirement to remain compliant with our security standards. Any attempt to delegate or bypass this process will be treated as a breach of our Terms and Conditions.
The use of VPNs or VPS services during the KYC process is strictly prohibited.
Need Assistance?
Submit a support request under the KYC category. Use the email registered to your QT Funded account and include your order or account reference.
Keep identity documents and private verification links out of public channels. For general community assistance:
Discord Community
https://discord.gg/invite/GJmk7JrKBb